DIRECT SELLER E-CONTRACT AGREEMENT
This agreement is agreed upon and accepted electronically & online by and between. the executing parties (Hereinafter mentioned and referred to as Direct Seller and the Direct Selling Entity which expressions shall mean and include their respective legal heirs, assigns, successors, administrators, and undertakers).
Be known that this Contract agreement is executed and entered into by the provisions of the Indian Contract Act and Consumer Protection (Direct selling) Rules, 2021 (Hereinafter referred to as the Rules)
WHEREAS the Direct Seller has voluntarily out of his/her own accord, sweet will and without any coercion whatsoever, mental or physical, offered to join the Direct Selling Network business of the Direct selling entity named TEAMEX RETAIL LIMITED, (registered under the Companies Act, 2013 having Registration No. U52100GJ2013PLC073875 and Head Office at 421-424, Vishala Supreme, Opp. Torrent Power House, Sardar Patel Ring Road, Nikol, Ahmedabad-382350 (Gujarat-India). AND WHEREAS the Direct selling entity is engaged in "Direct selling business" which means marketing, distribution, and sale of goods or providing of services through a network of Direct Sellers at Multi-levels as per its prescribed Business/Compensation Plan (Which may be read as part and parcel of this agreement as the same is not being reproduced here for the sake of brevity) not falling under the Pyramid or Money circulation scheme.
AND WHEREAS the Direct seller, named below along with his/her KYC particulars therein has, after being explained all the provisions of the said Business/Compensation Plan, product details, and the present E-contract Agreement has duly ascertained himself/herself and satisfied by visiting the Direct Selling entity's website: www.teamex.in has voluntarily offered. to join the business of the Direct Selling entity and resolved to enter into this E-contract agreement, hence this deed.
NOW THEREFORE THIS DEED COVENANTS AS UNDER:
1. The Direct selling entity hereby declares that it is fully compliant with the Consumer Protection Act, 2019, Consumer Protection (Direct Selling) Rules, 2021, Legal Metrology Act, 2009, E-commerce Rules, 2020, and all other Rules and laws applicable to an Indian Direct Selling Entity.
2. The Direct selling entity assures and the Direct seller agrees that this E-contract agreement has no provision that a Direct seller will receive remuneration or incentive for the recruitment/enrolment only of new participants.
3. The Direct selling entity also assures and the Direct Seller agrees that it does not require a participant to purchase goods or services for an amount that exceeds the amount for which such goods or services can be expected to be sold or resold to consumers.
4. The Direct selling entity also assures and the Direct Seller agrees that it does not require a participant to pay any entry/registration fee, cost of sales demonstration equipment and materials, or other fees relating to participation in the Direct selling entity's Direct selling business.
5. That the Direct seller here assures that it has ascertained from the Business/Compensation plan provided by the Direct selling entity (The same may be read as part and parcel of this E-contract agreement as the same is not being reproduced here for the sake of brevity), the stipulated amount of any or all types of Incentives, rewards, etc. including financial and non- financial benefits payable to the Direct seller are calculated only and only based on effective sale, marketing, and distribution of products and in no way based on recruiting/ sponsoring/introducing another Direct seller.
6. Cooling Off Policy: That the Direct selling entity allows or provides to the Direct seller here in a reasonable cooling off period by clause 3 (b) of the Rules, as per the Cooling Off policy annexed herewith which may be read as part and parcel of these covenants as the same is not being reproduced here for the sake of brevity.
7. Buyback Policy: The Direct selling entity allows or provides for a buy-back or repurchase policy for "currently marketable" products sold to the participant at the request of the participant, as per the "Buy-back Mechanism" annexed which may be read as part and parcel of these covenants as the same is not being reproduced here for the sake of brevity...
8. That the Direct seller here agrees that the Direct selling entity has established a "Grievance Redressal Mechanism" for consumers and Direct sellers to redress their grievances and complaints, annexed here with which may be read as part and parcel of these covenants as the same is not being reproduced here for the sake of brevity.
9. The Direct selling entity herein declares and the Direct seller herein accepts that the entity does not require, invite, or solicit a Prospect or would be a Direct seller to invest money in any form whatsoever to participate in its Direct selling business. The Direct seller shall however be required to bear the cost of products purchased by him/her and does not include any provision that the Direct seller herein will receive compensation for the recruitment of other participants to participate. That he/she will receive compensation derived and only from the sale, marketing, and distribution of products, by the business/compensation plan provided and prescribed by the Direct selling entity, to which the Direct seller hereby agrees to the whole of this covenant in letter and spirit.
10. That the Direct selling entity will provide all support to the Direct seller in the delivery of the products through Franchisee / Pick-up centers / Available Courier/Transport or any other Logistics Service for maintaining an effective support system.
11. That by accepting the Offer of the Direct Seller herein the Direct Selling entity requires him/her to do and complete the following steps. An Individual / Firm/entity eligible to enter into a contract as per the provisions of the India Contact Act, 1872, and wishes to become a Direct seller of the Direct selling business of the entity herein, can apply to become a Direct Seller for marketing and selling of Direct selling entity's product on pan India basis, in prescribed form through online method.
a. Fill the application form online and upload self-attested scanned KYC documents.
b. Accept the terms and conditions of this E-contract agreement by clicking on the "I AGREE AND ACCEPT" button below.
c. On the completion of the above process, the Direct Seller can take a printout of this agreement.
d. Upon the execution of this agreement and after the verification of all the KYC documents uploaded through the above process, the applicant shall be accepted as a Direct seller of the Direct selling entity's business and a Unique Identification number and password shall be allotted to the applicant, to allow him/her to log on to access his/her own personal account maintained by the company on its website.
e. That the Direct seller shall submit the following self-attested documents in hard copy to the Direct selling entity within SEVEN days from the date of execution of this Agreement (including the acceptance of terms of this agreement) already accepted and agreed upon by clicking on "I AGREE AND ACCEPT" button at the bottom of these presents (agreement)
f. That the Direct selling entity upon scrutiny and verification of the Application and KYC particulars may reconsider its decision and reject the application of the Direct seller herein, to which the Direct seller hereby agrees. The Direct selling entity shall have sole discretion and shall be at liberty to reject his/her direct selling unique ID number, if the KYC and other documents in hard copy are found unsatisfactory, mollified, Forged, or not conforming to Government guidelines prescribed for this purpose.
g. That the KYC shall include but not be limited to verified proof of address, proof of identity, and PAN as per the provisions of the Income Tax Act, 1961, as follows, duly issued by the Government of India or a State/UT government.
h. The Direct seller herein declares that he/they has/have not been declared bankrupt by a competent court of law as provided under clause (3) of section 79 of the Insolvency and Bankruptcy Code, 2016, nor that he/she is neither in litigation nor convicted by any court of law in preceding five years" of the date of joining the Direct selling entity's business herein.
12. Scope of the Work:
a. That the Direct seller shall market, distribute, and sell the products of the Direct selling entity using word-of-mouth publicity, display and demonstration of the products, distribution of pamphlets, and door-to-door selling to consumers and prospective Direct sellers.
b. That the Direct selling entity shall be the exclusive owner of the name and logo of the Direct selling entity. The Direct Seller shall not use the trademark, logotype, and design anywhere without prior written permission from the Direct selling entity. This permission, if given, can be withdrawn at any time by the Direct selling entity. Violations if any, shall be termed as violations of this agreement and may result in termination of this agreement and Direct seller- ship of the Direct seller, penal actions under the prevailing IPR laws and Rules at the sole discretion of the entity herein to which the Direct seller herein agrees.
c. That the Direct seller shall not manipulate, alter, amend, add or delete any provisions of the Entity herein Business Plan, pricing of products, BV points, etc., in any way whatsoever and shall not send, transmit or otherwise communicate any messages to anybody on behalf of the Direct selling entity, contrary to entity's policies, principal, instructions and prescriptions without prior written authorization and permission for the same by the Direct selling entity.
d. That the Direct seller will get a specified percentage/points based on Incentives about the sales for selling the Direct selling entity's products directly or indirectly under this E-contract Agreement.
e. That the Direct selling entity hereby covenants that it shall provide the Direct seller with a complete instruction book(s), catalogs, and pamphlets for promoting sales, marketing, and distribution and shall provide mandatory orientation training.
f. That the Direct selling entity shall issue photo identity cards to the Direct seller. This photo identity card shall be returned by the Direct seller to the Direct selling entity at the expiry/termination/revocation of this agreement
g. and/or shall be destroyed but shall not be misused in any way or form whatsoever. The identity card shall contain the Name & Unique ID number (FSSAI Number, if applicable) of the Direct seller.
h. The Direct seller will not be authorized to collect any type of cash/cheque/ demand draft in his own name, on behalf of the Direct selling entity. All cheques/demand drafts etc. should be drawn in the name of the Direct selling entity only and the same should be deposited with the Direct selling entity's office or other offices as may be specified by the Direct selling entity, within 24 hours of the time of receipt. The direct seller shall hold the said cash collection/cheque / DD in trust for and on behalf of the Direct selling entity. Upon failure to deposit the said cash collection/cheque / DD, the Direct seller shall be liable for damages/compensation and Mesne-profit, if any. The receipt/invoice issued by the Direct selling entity only would be valid documentary evidence in the hand of the consumer. It means the Direct seller would not be authorized to issue any receipt/invoice on behalf of the Direct selling entity.
1. That the Direct selling entity may open the following facilities for the sale of its products:
2. Online Portal/ E-commerce
3. Stores (Retail Outlets)
4. Authorized Sales Point/Pickup Centre
i. That a Direct seller is not authorized to sell any product of the Direct selling entity herein on an e-commerce platform/marketplace., without prior written consent, permission, or authorization of the entity herein The Direct seller is also prohibited from listing, marketing, advertising, promoting, discussing, or selling any product, or the business opportunity on any website or online forum that offers auction as a mode of selling.
13. Sales Incentives / Commission Structure or other Benefit: The Direct seller shall be eligible for the following financial incentives and/or privileges:
a. Incentives on the sales, marketing, and distribution of products and/or services by the Direct Seller and his/her team or network of Direct Sellers, as per the Business/Compensation Plan of the entity herein, annexed herewith but not being reproduced here for the sake of brevity.
b. Direct sellers can Market, sell, or distribute Direct selling entity here in's Products on an all- India basis. There is no territorial restriction or limit to selling the products. c. He/she can always check and inspect his/her account on the Direct selling entity's website by using his/her Unique ID and Password allotted to him/her by the Direct selling entity.
d. That the Direct selling entity reserves the right to restrict the list of products for a particular area/region.
e. That price revisions, Government directives, market forces, etc., may tend and force the entity herein to change the Direct selling entity's Sales Incentive policy and the Direct selling entity's decision in this regard will be final and binding. In all such cases, the amendments will be notified on the Direct selling entity's website and such notifications shall be binding on the Direct seller. However, if any Direct seller does not agree to be bound by such amendment, he/she may terminate this agreement within 30 days of such publication by giving a written notice communicating his/her objections, if any, to the Direct selling entity. Without submission of the objection for modification etc., if a Direct seller continues the Direct Selling business and activities of the entity herein then it will be deemed and presumed that he/she has accepted all modifications and amendments in the terms & conditions for the future.
f. That all payments and transactions shall be valued in India Rupees (INR).
g. That the Direct selling entity does not guarantee/assure/promise or offer any facilitation fees or any amount or quantum of income whatsoever to the Direct seller on account of becoming a Direct seller of the Direct selling entity.
h. That Sales Incentives to the Direct seller shall be subject to all statutory deductions as. applicable like TDS etc.
i. That Sales Incentive accrued and paid to the Direct seller is inclusive of all taxes. 14. That the Direct selling entity shall provide accurate and complete information to prospective and existing Direct sellers concerning the reasonable amount of earning opportunity and related rights and obligations.
15. That the Direct selling entity shall pay all dues to the Direct seller and make withholdings, if any, in a commercially reasonable manner.
16. That Direct selling entity does not require a Direct seller to maintain an office or establishment in furtherance of his/her entrepreneurship and if a Direct seller does so then he/she himself/herself will be responsible for bearing such expenses and the Direct selling entity will in no way be responsible to refund or reimburse the same.
17. That Direct seller covenants with the Direct selling entity that it will exclusively engage in the sale of the Direct selling entity's products and shall not indulge in the sale of similar/identical products of any other entity/brand whatsoever.
18. That Unique Identification Number will have to be quoted by the Direct seller in all his / her transactions and correspondence with the Direct selling entity. The Unique Identification Number once allotted cannot be altered at any point in time. No communication will be entertained without a Unique Identification Number and password. A direct seller shall preserve the Unique Identification Number and Password properly as it is a must for logging on to the website of the entity herein.
19. That the Direct seller shall be faithful to the Direct selling entity shall uphold the integrity and decorum of the Direct selling entity and shall maintain good relations with other Direct sellers and customers also.
20. That the Direct seller shall abide by policies, procedures, rules, and regulations prescribed by the Direct selling entity as well as all laws, rules, regulations, directives, and Guidelines issued by the Government of India, a State Government, a Local body, a Court of Law and local administration, from time to time. A Direct seller will also not indulge in any deceptive or unlawful trade practices such as Mis-selling or Unfair Trade Practices as mentioned in clauses 3(f, g, and i) as defined in the Rules and Clause 2(1), (18), (20) (41) to 4(43) and (47) of the Consumer Protection Act, 2019 and if does so then he/she shall be only and solely responsible for the consequences and perils thereof.
21. That the Direct seller shall be liable to produce/show/explain the Business/Compensation Plan to the prospects as has been received by him/her. If the Direct selling entity notices that the Direct seller is working in a way not permitted/authorized, then the Direct selling entity shall have exclusive powers to terminate or bar him/her from the Direct selling entity's Direct selling business with or without giving a show cause notice.
22. That the Direct seller cannot conduct or announce personal-level business promotion activities by offering cash rewards, trips, valuables, etc.
23. That the Direct Seller is personally liable for the delivery of goods to its customers. He is also liable to collect products from where it reaches last by the transporter/courier.
24. The Direct seller is prohibited from mentioning/posting/telecasting any inappropriate or defaming content about the Direct selling entity, its products, etc. on any social media platforms. If he/she does any act in contravention of this clause, then this contract agreement will be deemed terminated and the Direct selling entity reserves the right to initiate appropriate legal action against him/her.
25. That only one Direct seller-ship code shall be issued on one PAN Card.
26. That the Direct seller hereby undertakes not to compel, induce, or mislead any person with any false statement/promise to purchase products from the Direct selling entity or to become the Direct seller of the Direct selling entity.
27. All statutory changes will be in force with immediate effect or as per the law prescribed.
28. Any notice or correspondence/s addressed and sent to the Direct seller's registered address, E-mail ID, and Mobile Number mentioned in the Application Form for registration as a Direct seller by registered post or a Courier Service or E-mail or WhatsApp message shall be construed as legally delivered to the addressee. However, every Direct seller should immediately inform the Direct selling entity about the change in his/her address, E-mail ID and Mobile Number failing which the Direct seller's non-deliverance claim shall not be tenable at any cost whatsoever.
29. The term of this E-contract agreement is at will, subject to earlier termination by this E- contract agreement or by the law. If this E-Contract Agreement is terminated for any reason whatsoever, the Direct Seller understands that his/her right to sell the products and receive incentives concerning his/her activities as a Direct Seller will cease immediately. The direct selling entity reserves the right to terminate this E-contract agreement if any condition(s) of this E- E-contract agreement is violated by a Direct seller.
30. Limitation of Action: If a Direct seller wishes to bring any grievance to the notice of the Direct selling entity he can do so as per the "Grievance Redressal Mechanism" annexed to this agreement may be read as part and parcel of this agreement as the same is not being reproduced here for the sake of brevity.
31. The Direct seller herein declares that neither he has been convicted nor faced any litigation nor has been declared bankrupt by a competent court of law during the five years preceding entering into this contract agreement.
32. Indemnification: The Direct seller agrees to protect, defend, indemnify, and hold harmless the Direct selling entity and its employees, officers, directors, agents, or representatives from and against any liabilities, damages, fines, penalties, and costs (including legal costs and disbursements) arising from or relating to:
33. Relationship: The Direct seller understands that it is an independently owned business entity and this Agreement does not make it the direct selling entity's employee, associate agent, or legal representative for any purpose whatsoever. The Direct Seller does not possess any express or implied right or authority to assume or undertake any obligation in respect of or on behalf of or in the name of the Direct selling entity or to bind the Direct selling entity in any manner whatsoever. In case, a Direct seller violates this provision in any manner whatsoever then he/she shall be responsible for all types of consequences be they financial, statutory, civil, or criminal.
34. Suspension, Revocation, or Termination of this E-contract agreement:
If the Direct Seller is found to be spreading derogatory remarks, or unfounded allegations, (orally or electronically, or online) against the entity or its directors or the Business Plan prescribed by the entity or its products.
If the Direct seller is found to be miss-selling
If the Direct seller is found to be indulging in Unfair Trade practices as provided under the Consumer Protection Act, 2019
If the Direct seller is indulging in any action whatsoever which may harm the business of his/her fellow Direct sellers or the entity, as the case may be
If the Direct seller is found to be non-complying with the provisions of E-commerce Rules, 2020
If the Direct seller is found to be violating the taxation laws or any other law, in force detrimental to the business interests of the Direct selling entity.
C. That the Direct seller may terminate this agreement at any time by giving a written notice of Fifteen days to the Direct selling entity at the Registered Office/Head Office address of the Direct selling entity.
35. Actions under Suspension / Blocking / Termination of this E-contract agreement: That notwithstanding any other rights and remedies provided elsewhere in the agreement, upon the termination of this agreement:
36. Governing Laws and Regulations
a. That these Agreements shall be governed by the provisions of the India Contract Act, 1872, the Consumer Protection Act, 2019, Consumer Protection (Direct Selling) Rules, 2021 or other laws of the land.
37. Dispute Settlement
The Direct seller herein agrees and accepts that the remedial action available to him/her in the event of any interpretation of any question of law, dispute, or difference arising under this agreement or in connection therewith (except as to the matters, the decision to which is specifically provided under this agreement), the same shall be as under:
38. Force-Majeure
That if at any time, during the continuance of this agreement, the performance in whole or in part, by the Direct selling entity, of any obligation under this is prevented or delayed, because of war, hostility, acts of the public enemy, civic commotion, sabotage, Act of State or direction from Statutory Authority, explosion, epidemic, quarantine restriction, strikes and lockouts, fire, floods, natural calamities / Disaster or any act of God (hereinafter referred to as an event), neither party shall, because of such event, be entitled to terminate this agreement, nor shall either party have any such claims for damages against the other, in respect of such non-performance or delay in performance. Provided that the Services under this agreement shall be resumed as soon as practicable after such event comes to an end or ceases to exist.
39. The Direct seller hereby covenants as under:
IN TOKEN OF HIS/HER AGREEING TO AND ACCEPTING ALL PROVISIONS OF THIS CONTRACT AGREEMENT SET HEREINABOVE, HE / SHE IS CLICKING ON THE "I AGREE" BUTTON GIVEN HEREIN.